Asked by: Violina Moastechnology and computing email
Can I keep an item sent to me by mistake?
Last Updated: 7th April, 2021
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Likewise, can I keep something delivered to me by mistake?
You have the legal right to keep it as a freegift, according to the Federal Trade Commission (FTC). Sellersaren't permitted to ask for payment for unordered items, either,and the FTC says consumers are under no obligation to even tell theseller about the wrongly delivered merchandise.
Likewise, what happens if a company sends you the wrong item? Receiving the Wrong Item If the unordered item was an incorrectfulfillment of an order the customer did place, youare legally required to send the correct item orrefund the customer's money in full -- including shipping costs.You can ask the customer to return the item, but hehas no legal obligation to do so.
Keeping this in consideration, is it illegal to keep someone else's package?
Is it illegal to open, intentionally, a FederalExpress or messenger package addressed to someoneelse that is delivered to you? No, it is not illegal.No, it is not covered by any laws similar to those that cover theUS mail. It is, however, considered theft to knowingly take apackage belonging to someone else.
What happens when Amazon sends the wrong item?
When you select that reason, you'll get a pre-paidreturn label to return the item. If you placed anorder but received the wrong item, you can return thewrong item for a refund or a replacement of the itemyou did not receive through the Online Returns Center by selectingthe Wrong item was sent reason.