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Considering this, what happens to mattresses that get returned?
You order a mattress online, it gets delivered to your door, and if you don't like it, most of the distributors will refund it and collect the mattress free of charge. The model assumes that most customers will fall in love with their mattress and never want to part with it.
Keeping this in view, can mattresses be returned?
Yes, that's a full year to test the mattress and return it if it's not right for you. If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
Mattress odor is another more obvious sign that can be a combination of many things. Used mattresses have been responsible for allergies, sickness, and even deaths and should not be considered safe. Used mattresses are not allowed to be sold in most states without properly sanitized and the required law tagging.