Asked by: Ronaldo Ouertani
technology and computing smartphones

Does OtterBox replace phone if case breaks?

Last Updated: 1st June, 2020

44
Contact Otter Box. No. The warranty coversthecase. Otherwise Best Buy, nor Otter Box will cover adamagedphone, even if it broke insidethecase.

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Furthermore, does OtterBox replace your phone if it breaks?

Re: Cracked Phone I've heard several times that if your phoneisdamaged in an Otterbox case, get ahold ofOtterboxand talk to them about it because part of theOtterbox"guarantee" is that if your phone breakswhile it'sin their case, they'll replaceit.

One may also ask, does OtterBox guarantee protection? OtterBox Certified Drop+ Protection istheseal of engineered confidence that demonstratesOtterBoxcase designs undergo a myriad of tests to providelasting, trustedprotection from drops, bumps, scratchesanddings.

Considering this, does OtterBox warranty broken phone?

WARRANTY CLAIM PROCESS To submit a warranty claim,visithttps://www.otterbox.com/en-us/warranty-claim orcall1-855-688-7269. We may ask you to send us a photograph ofyourProduct to validate the claim and, in some cases, we may askthatyou return the product to Otter forinspection.

What is OtterBox certified drop+ protection?

"OtterBox Certified Drop+ Protection meansthatOtterBox cases are tested by us and built for you,standingup to the rough-and-tumble, hectic, non-stop lifestyles oftoday'ssmartphone users.

Related Question Answers

Junjie Muyor

Professional

Will OtterBox replace your phone if it breaks?

Otterbox doesn't replace your phone,justthe case. They will replace the case if ithassome kind of malfunction but idk about yourphone.No, only the Otterbox case is undertheirwarranty.

Jacqulyn Aras

Professional

Does OtterBox symmetry protect from drops?

It features a one-piece design that's ultra-slimandultra-protective to shield your phone against drops,bumpsand scrapes. The OtterBox Symmetry series comes 4colorcombinations of black, fine port, mixed berry jam, andmutedwaters.

Essadik Ballauf

Professional

Will LifeProof replace my phone if it cracks?

You can get an out of warranty replacement forthephone from the Apple Store. The price varies fromcountry tocountry. If you registered your lifeproofcaselifeproof, in some cases, can replace it.ButApple cannot replace a damaged deviceunderwarranty.

Reginia Murchenko

Explainer

Will LifeProof replace your phone?

A: If your electronic device hasdamageother than water damage, we will not be able to assistyouwith a Service Request. The TWPP LimitedWarrantyonly covers water damage that occurs while yourelectronicdevice is inside of the LifeProof case due toamaterial or workmanship defect of theLifeProofcase.

Timothy Rusiñol

Explainer

How far can you drop an OtterBox?

Out of the three cases, the only case thatwe'vetested in terms of drop protection is theOtterboxDefender. We're giving Otterbox thebenefit of thedoubt by saying it will protect your iPhonefrom 6.6 ftdrops but in our drop test, wethrew in 40 ftin the air. The iPhone 6 is fine though alittlebent.

Cherly Fielder

Explainer

Which OtterBox case is best?

Our Top Picks
  • Best Overall: OtterBox Commuter Series.
  • Best Budget: OtterBox Symmetry Series Case.
  • Best iPhone Protection: OtterBox Defender Series.
  • Best Android Protection: OtterBox Defender Series.
  • Best Modular Case: OtterBox uniVERSE Series.
  • Best Folio: OtterBox Strada Series.

Suhong Jaben

Pundit

Is OtterBox and LifeProof the same company?

LifeProof is a U.S. consumer electronicsaccessorycompany headquartered in San Diego, California andacquiredin 2013 by OtterBox. The companydesigns,manufactures, and markets cases that protect smartphone andtabletfunctionality and condition from water, snow, dirt,andshock.

Ahmad Suchowia

Pundit

How do I cancel my OtterBox warranty?

I want to know the cancellation policyforOtterbox orders. Cancellation policy is notmentionedon the site. You can call up the customer serviceimmediately attoll-free number: 855-688-7269 (or call local FortCollins numberat 970-493-8446). (Monday - Friday: 7am-7pm Saturday:8am-5pmSunday: Closed.)

Abdelmonaim De Lera

Pundit

Who owns OtterBox?

Curt Richardson

Jeremie Imschloss

Pundit

Are OtterBox cases waterproof?

OtterBox exits waterproof cases, leavesitto LifeProof. OtterBox Preserver waterproofcasewon't be made for new phones, but still available foriPhone 5/5sand Galaxy S5. Its Preserver line — which is“fullysubmergible up to 6.6 ft. for up to 30 minutes,”the productpage once said — has vanished from the website.

Risa De Ramon

Pundit

What is OtterBox Symmetry Series?

Otterbox Symmetry Series for iPhone review:Slimand stylish protection. Otterbox is a trusted name iniPhoneprotection, but we usually think of the rugged, bulkyDefenderseries cases when their name comes up.

Emogene Cazaña

Teacher

What is OtterBox Alpha glass?

This product, made by Otterbox, is designedtowork with their line of cases. The fortified glasscustomfit protector is made to help protect an expensive smartphonefromscreen damage. The Otterbox Alpha Glass fit perfectlywith aCommuter case.

Alien Maganto

Teacher

How do I take off my OtterBox?

Method 2 Original Defender (iPad)
  1. Remove the snap-on cover.
  2. Take off the rubber shell.
  3. Flip the iPad over so that you're looking at the back.
  4. Slide the dock panel from the bottom half.
  5. Pull up on the circle around the top of the Apple logo.
  6. While pulling the circle up, remove the top half of the caseoffof the iPad.

Wenona Yamura

Teacher

Where can I buy OtterBox?

Where Else to Buy OtterBox Cases
  • Verizon.
  • Best Buy.
  • AT&T.
  • Walmart.
  • Sprint.
  • Target.
  • Amazon.
  • Apple Store.

Ez Blancas

Reviewer

How long does OtterBox take to ship?

General. Once an order has been submitted, pleaseallowup to 72 hours for it to be processed and shipped(generallyorders will ship out sooner thanthis).

Alia Mayerle

Reviewer

Does OtterBox cover cracked screens?

iPhone Screen Shattered in OtterBox.Thecompany provides a warranty for the case only and not youriPhone.So, if the case gets damaged, they will replace it,but theywill never replace your iPhone'sscreen.OtterBox will do nothing toreplace thescreen.

Alzbeta Bogdan

Reviewer

Is the OtterBox Commuter or symmetry better?

The Otterbox Symmetry is a decent case.However,the back of the case is quite slick so it will slide arounda bitmore than the Otterbox Commuter. Also, the corners areslickwhich means there is a higher chance that the case will fallout ofyour hand. With that being said, it is a good case for anofficedweller.

Lettie Rhouni

Reviewer

Does the OtterBox Commuter have a screen protector?

As for protection, the OtterBox CommuterSeriesoffers a solid mix of scratch and impact protection. Ascreenprotector is included to handle the front face, whilethesilicone covers the corners with the support of aninternalmembrane.

Zhihua Dexthures

Supporter

What are OtterBoxes made out of?

The type of plastic used to make thecoloredOtterBoxes is an ABS plasticthat’sreinforced with fiberglass. The type ofplastic used to make clearOtterBoxes is high impactpolycarbonate. All OtterBoxes (regardless of material used)offer the sameprotection.

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EveryThingWhat Staff Editor

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1st June, 2020

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