Asked by: Chunyan Hamill
personal finance credit cards

Does PayPal cover stolen items?

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PayPal Buyer Protection for itemsthat have not been shipped does not cover items lostin transit.


Herein, does PayPal cover me if scammed?

Buyer Protection can cover your eligible onlinepurchases, on eBay or on any other website, when you usePayPal.

Additionally, does PayPal protect against fake tickets? However, PayPal does not protect the saleof digital items or services. It protects only the sale ofphysical goods. In other words, if you're selling intangible itemslike tickets, transport cards, e-books and music, thenPayPal won't protect you if your customer makes aclaim against you.

Then, does PayPal cover items damaged in transit?

Re: Seller protection against damaged itemduring transit PayPal offers Seller Protection onqualified transactions for instances where the item is neverreceived at all (and you can show it was received) or if thepayment is later reported as unauthorized.

How do I get my money back from PayPal if I was scammed?

Go to the Activity section of yourPayPal account. Click the transaction you want to refund andthen click Issue a refund. Enter the refund amount and clickContinue. Confirm the information and click IssueRefund.

Related Question Answers

Mihaita Sibila

Professional

How long do you have to file a PayPal claim?

180 days

Margert Borriel

Professional

Does PayPal protect the seller?

PayPal Seller Protection covers you in the eventof claims, chargebacks, or reversals that are a result ofunauthorized purchases or items your buyer didn't receive. WithPayPal Seller Protection, you are covered for the fullamount of all eligible transactions.

Haroun Jaspart

Professional

Can PayPal get your money back?

We're sorry to hear things didn't go as planned, but wecan help you get your money back for thePayPal payment you sent. If you sent a payment but it remainspending, you can cancel it on your Activity page ifyou see the cancel button, or it will automaticallybe refunded to you if it isn't claimed within 30 days.

Wieslawa Uruburu

Explainer

Is it safe to pay with PayPal?

For the most part, PayPal is safe when youuse it to send money. Nothing is completelyrisk-free—glitches and data breaches are possible anywhere.Using PayPal might even be safer than giving your creditcard number or bank account information directly to the websiteyou're buying from.

Maximilian Abdrahimoff

Explainer

Can PayPal refund my money?

You can request a refund up to 180 daysafter you pay for your item or service. We encourage you to workwith the person to whom you sent the money, andinitially request a refund by emailing the recipient.Ask them to go to the Transaction Details page for yourtransaction and click Issue a refund.

Aniello Garcia Rojo

Explainer

How do I use PayPal purchase protection?

To qualify for PayPal Purchase Protection:
  1. Use PayPal to complete your payment.
  2. Let the seller know there's a problem with the transaction byopening a dispute in the Resolution Center within the timeframenoted in the transaction details.
  3. Keep your PayPal account in good standing.

Kakha Kinkelin

Pundit

What is PayPal purchase protection fee?

Selling is 2.9% + $0.30 per sale.
Sales within the US 2.9% + $0.30 per transaction
International sales 4.4% transaction fee plus a fixed fee based on currencyreceived
PayPal HereTM card reader 2.7% when you swipe a card or 3.5% plus $0.15 for manuallyentered transactions

Aldina Pasch

Pundit

What happens if you dont refund a buyer on eBay?

If a buyer received the wrong item,it arrived damaged, or it doesn't match the listingdescription, they can return it to you, evenif your return policy states you don't acceptreturns. Give a full refund – You'll issue afull refund to the buyer, including original shippingcosts, and they'll keep the item.

Predestinacion Farina

Pundit

What happens if seller does not respond to PayPal claim?

If a claim is filed, the seller isasked to respond within 10 days. If the sellerdoesn't respond, the claim will automatically closein the buyer's favor, and a full refund will be issued. Ifthe seller does respond, PayPal will work to evaluatethe information provided and determine the outcome of theclaim.

Aichatou Jannot

Pundit

How do I report a non received item on PayPal?

There are 2 kinds of disputes you can file: Item NotReceived – You bought something, but didn'treceive it.

If you've tried working with your seller, but still need to filea dispute, here's how:
  1. Go to the Resolution Center.
  2. Click Report a Problem.
  3. Select the reason for your case and click Continue.

Revaz Pescuezo

Pundit

How do PayPal disputes work?

PayPal dispute resolution process
Once a buyer initiates the dispute resolutionprocess, we'll hold the transaction's money until thedispute is resolved. If buyer and seller can't reachan agreement, the dispute can be escalated to aclaim. At that point, we'll step in to determine the issue'soutcome.

Adria Bohnsch

Teacher

How do I raise a dispute on PayPal?

To open a dispute:
Go to Resolution Centre. Click Dispute aTransaction. Select the button beside the transaction you want todispute, then click Continue. Select 'Item dispute',click Continue and follow the on-screeninstructions.

Ollie Doll

Teacher

Is PayPal safe to link bank account?

Don't link your PayPal account to yourbank account or debit card account. "If yourPayPal account is compromised, it's money taken directly outof your bank account. However, by federal law (Regulation E)you only have two days to refute a fraudulent charge with yourbank.

Galan Ruis

Teacher

Does PayPal cover return shipping?

Offer applies to eligible purchases made withPayPal.* Save your PayPal receipt. Save proof of yourreturn. We'll refund up to $30 of return shippingcosts for each request. You are eligible to receive up to 12refunds per calendar year (between January 1st and December31st).

Shahab Navales

Teacher

Is PayPal Craigslist safe?

Although most online transactions are safe, youshould use caution when selling items on websites such asCraigslist. Unfortunately, some people using these websitesmake promises regarding payments through PayPal but do notfollow through with the payment.

Abderrazak Shah-Nazaroff

Reviewer

How long does it take PayPal to take money from my bank?

You recently requested to transfer part or all ofyour PayPal balance to your bank account. Transfers to abank account usually take 1 business day but it maytake up to 5 days to show up in your bank accountdepending on your bank's clearing process.

Li Beutler

Reviewer

Can I pay for concert tickets with PayPal?

Yes — PayPal is Ticketmaster's newest wayto pay online. PayPal is not available through theTicketmaster app. Please Note: Sometimes you need a specific cardto buy certain tickets (e.g. Citi Cardmemberpresales, American Express Preferred Seating).

Mee Hanno

Reviewer

How long does PayPal take to review case?

PayPal works hard to resolve claims within 30days, but most are resolved much quicker. Some unique claims mayrequire more time, but the average resolution timeframe for a Claimis 10-14 days.

Jakub Goedeken

Reviewer

Can you cancel PayPal?

You can usually cancel a PayPalpayment that is in a pending or unclaimed status. These paymentswill have a status of “Unclaimed” andwill show in the “Pending” section of yourPayPal account. If the payment is completed, youwon't be able to cancel it. You'll need to contactthe recipient/seller and request a refund.

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EveryThingWhat Staff Editor

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8th March, 2020

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