Asked by: Txomin Talavante
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How do I contact Ubiquiti?

Last Updated: 25th March, 2020

You can contact Ubiquiti Networks across the followingmediums: Phone, Email, Web.
  1. 408-942-3085. 348.
  2. [email protected] Technical Support.
  3. Customer Service.

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Besides, where is Ubiquiti Networks located?

Ubiquiti Networks is an American technologycompany started in 2005. Based in New York, NY, Ubiquitimanufactures wireless data communication products for enterpriseand wireless broadband providers with a primary focus onunder-served and emerging markets.

Subsequently, question is, what is Ubiquiti Networks UniFi? The Ubiquiti UniFi system is an enterpriseplatform comprised of wired & wireless network devices,as well as a centrally-managed software controller, with hybridsupport for secure, Cloud-hosted services. Multi-site management ofnetwork devices & users via the centralized UniFiController.

Also Know, how do I log into my UniFi controller?

Step 1: Log into your local controller as usual:

  1. Step 2: Open the controller's Settings > Cloud Access.
  2. Step 4: Enter credentials on loginrequest and select Enable Cloud Access:
  3. Note: If you have not yet created an account please do sonow.

How do I set up Ubiquiti airMAX?

Steps: How to Connect to an airMAX Device

  1. Set your computer to the subnet (subnet mask255.255.255.0).
  2. Connect the airMAX radio to the port labelled PoE on the powerinjector.
  3. Connect your computer's Ethernet port to the LAN port of thesame power injector.

Related Question Answers

Yoann Zeimentz


What is a WiFi Access Point?

A wireless access point (WAP) is a hardwaredevice or configured node on a local area network (LAN) that allowswireless capable devices and wired networks to connectthrough a wireless standard, including Wi-Fi orBluetooth. A WAP is also known as a hotspot.

Eva Elsser


Who bought Ubiquiti?

Robert J. Pera (born March 10, 1978) is the founder ofUbiquiti Networks, Inc. a global communications technologycompany that Pera took public in 2011.

Darja Mingochea


What is network SSID?

SSID is simply the technical term for anetwork name. When you set up a wireless homenetwork, you give it a name to distinguish it from othernetworks in your neighbourhood. You'll see this name whenyou connect your computer to your wireless network. WPA2 isa standard for wireless security.

Batiste Tzschach


What is Ubiquiti WiFi?

The UniFi® Controller is a wireless networkmanagement software solution from Ubiquiti Networks™.It allows you to manage multiple wireless networks using a webbrowser.

Solmira Clariana


How do I connect to UniFi WiFi?

How do I connect to [email protected]?
  1. STEP 1: Simply enable your wifi on your device and select“[email protected]” SSID from the list of available network atthe hotspot area.
  2. STEP 2: It will auto direct you to the landing page and simplyclick “Start Here”.
  3. STEP 3: You will be directed to success page and you'll beprompted a banner to download i-foundit! app.

Yones Farreres


What is a security gateway?

A secure Web gateway is a type ofsecurity solution that prevents unsecured traffic fromentering an internal network of an organization. It is used byenterprises to protect their employees/users from accessing andbeing infected by malicious Web traffic, websites andvirus/malware.

Michelangelo Peake


How do I find my Ubiquiti IP address?

If you have a new AP then it should already be set to192.168.1.20 from the factory unless that ip address is taken onyour network.
  1. Step 1: Download Ubiquiti locator. You can download theubiquiti locator program here.
  2. Step 2: Run the program.
  3. Step 3: Locate the IP address.

Jenette Eykeler


Is UniFi controller free?

Ubiquiti offers the UniFi Controllersoftware license for free. The Controller softwarecan run on a Cloud server or a local server.

Zully Guillemet


How can I know my UniFi WiFi password?

Open up a web browser (e.g. Firefox) and go to thisaddress: You'll see the login screen tothe router's admin like below. Once logged in, click on theMaintenance tab (at the top). You will then see a screen calledAdministrator Settings where you can change both the Admin andOperator password.

Samou Onisor


What is the default password for UniFi?

The majority of Ubiquiti Networks routers have adefault username of ubnt, a default password of ubnt,and the default IP address of

Gran Indaco


Does UniFi controller have to be running?

The product is not ready yet. Do UniFi APsrequire the controller to be running all the time?UniFi APs can run by themselves without thecontroller unless features like guest portal is enabled (asUniFi controller also functions as a captiveportal).

Aureliano Vossing


Can I use UniFi AP without controller?

Setup Unifi ap without Controller. So you wantenterprise-class wifi at home, but don't want to use acontroller? Normally you install a Ubiquiti UnifiAccess Points with a controller. This way you caneasily manage multiple access points and keep them all in sync andup-to-date.

Nawel Cravid


Do you need a UniFi cloud key?

The UniFi Cloud Key is where the UniFiController Software will run on your network, thesoftware that will provide your web admin interface andmanage all of the devices on your network. The Cloud Keycomes with a Micro-SD card for storage and takes Micro-USB forpower, unless you have a PoE switch, like Ido.

Suzan YƧaguirre


How do I reset my Ubiquiti controller?

UniFi Network Controller Reset
  1. Log in to the UniFi Network Controller. In the Devices page,click on the UAP you wish to reset.
  2. Select the Configuration tab, and click Manage Device toexpand.
  3. Click the Forget button. This will erase all configuration andhistory for that device, effectively resetting it.

Alioune Culber


What is a cloud key?

The UniFi Cloud Key from Ubiquiti Networkscombines local network security with convenient remote access. TheUniFi Cloud Key is fully capable of configuring and managingdozens of UniFi devices, and serves as an ultra-low energysolution, replacing a dedicated server or computer.

Anaid Hinsberger


What does the UniFi controller do?

UniFi Controller
Essentially it's a piece of software that stores allthe settings for your network. The idea is that you configurethings such as DHCP, IP ranges, wireless networks and much more.Then you plug in some UniFi devices.

Wilfried Tobolka


How can I change my UniFi WiFi password?

Changing the WiFi Password
  1. Connect to the UniFi Controller and go to Settings (gears onthe bottom left) then choose Wireless Networks from thesubmenu.
  2. Click the Edit button to the left of the Odin network.
  3. Enter the new password in the box labeled Security Key.
  4. Click Save to save the changes.

Siena Lera


Is Ubiquiti UniFi a mesh network?

Expand your Wi-Fi network outdoors with theUniFi® AC Mesh Access Point, part of theUbiquiti Networks® UniFi Enterprise Wi-Fi System.The UAP-AC-M is a high-performance, outdoor, 2x2 MIMO, 802.11ACdual-band access point, capable of speeds of up to 1167Mbps.

Tamou Rebola


How do I setup my ubiquiti router?

Log into the Router
  1. Turn on the router.
  2. Connect a laptop to the eth0 port on the router.
  3. Change the laptop configuration to static IP:
  4. Open a Web browser and type the IP address of the router:
  5. If a warning message appears, click Advanced.
  6. Enter the username and password for the router: