Asked by: Joeann Aissa
music and audio sports play by play

How do I get a refund for an iPhone app?

Last Updated: 14th May, 2020

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How to get a refund using your iPhone or iPad
  1. Launch Mail from your Home screen.
  2. Search for "Your receipt from Apple" if it's not immediatelyvisible.
  3. Tap on the receipt for the purchase your wantrefunded.
  4. Tap Report a Problem next to the purchase you want toreport.
  5. Enter your Apple ID and password when prompted.

Click to see full answer.

Keeping this in view, how do I get a refund for an app?

Just open your order history in the Google Playapp and use the “Refund” option for arecent purchase. If more than two hours have passed, you cansubmit a refund request and Google's customer servicerepresentatives will consider your request.

Likewise, how do I cancel an in app purchase? Cancel or update a subscription purchased from myiPhone/iPad

  1. Go to Settings > [your name] > iTunes & AppStore.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to sign in or use TouchID.
  4. Tap Subscriptions.
  5. Tap the subscription that you want to manage.
  6. Use the options to manage your subscription.

Keeping this in consideration, how do I cancel an iPhone app subscription?

How to cancel an App Store or News+ subscription on iPhoneor iPad

  1. Launch the Settings app.
  2. Tap iTunes & App Store.
  3. Tap on your Apple ID.
  4. Tap View Apple ID when the pop up window appears.
  5. Enter your Apple ID password or fingerprint ID whenprompted.
  6. Tap Subscriptions.
  7. Tap the Subscription you want to cancel.

Does Apple refund accidental purchase?

Apple lets you request a refund for anyapp, in-app or media purchases you've made within the last90 days. If Apple sent you an email after yourpurchase, there should be a link to the Report a Problempage in that receipt, too. You can also access the Report a Problempage from iTunes.

Related Question Answers

Genica Ungarelli

Professional

Can I get refund on App Store?

You can request a refund on certain AppStore or iTunes Store purchases within 90 days of thepurchase date through your purchase history. Limitations apply. Seethe Apple Media Services Terms and Conditions for details.To request a refund, visit reportaproblem.apple.comor follow the steps below.

Eutropio Lindmair

Professional

How do I stop an app from charging me?

Method 2 For older iOS
  1. Launch the App Store.
  2. Tap “Featured”
  3. Scroll down and tap your Apple ID (sign in with your Apple ID,if you have not done so already)
  4. Tap the View Apple ID and enter your password.
  5. Scroll down and tap Manage App Subscriptions.
  6. Choose an app subscription that you want to cancel.
  7. Turn off “Auto-Renewal”

Xiaodong Zimonin

Professional

How do I cancel a purchase on an app?

How do I cancel my subscription? (iOS)
  1. Go to Settings > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to sign in or use TouchID.
  4. Tap Subscriptions.
  5. Tap the subscription that you want to manage. (
  6. Tap Cancel Subscription to cancel your subscription.

Kaleem Niza

Explainer

How do I get a refund?

Step-By-Step Instructions
  1. Navigate to Steam Help (help.steampowered.com) and log in withyour Steam account.
  2. After you have logged in, click on A Purchase.
  3. Find the purchase you would like to refund and click onit.
  4. Select the problem you are having with the product.
  5. Next, click I'd like to request a refund.

Espectacion Mendiolea

Explainer

How do I complain to Apple about an app?

Step 1: Go to reportaproblem.apple.com and log inusing your Apple ID. Step 2: Choose the app or gameyou want a refund for, and tap Report a Problem. Step 3: From thedrop-down menu, choose the problem you want to report, and click onSubmit.

Amen Ricco

Explainer

How do I contact the app store?

Product and Services Support
  1. U.S. iPod, Mac and iPad technical support: (800) APL–CARE(800–275–2273)
  2. U.S. iPhone technical support: (800) MY–IPHONE(800–694–7466)
  3. See all worldwide support telephone numbers.
  4. Contact a mobile carrier.
  5. Make a reservation at an Apple Retail Store Genius Bar.
  6. Beats support:

Makki Malo

Pundit

Does deleting an app cancel subscription?

Does deleting the app cancel my subscription?
  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top of the screen.
  3. Tap iTunes & App Store.
  4. Tap your Apple ID at the top of the screen.
  5. Tap View Apple ID - you may be asked to sign in.
  6. Tap Subscriptions.
  7. Tap the Asana Rebel subscription.
  8. Tap Cancel Subscription to cancel your subscription.

Argemiro Toll

Pundit

How do I cancel my free trial?

If you don't cancel your trial subscription, the systemwill automatically bill you for the monthly or yearly subscriptionchosen when you started the trial.
  1. Go to your Subscription & Billing tab on your Accountpage.
  2. Click Manage your subscription.
  3. Click Cancel.
  4. Click Confirm Cancellation.

Audie Meven

Pundit

What is Apple charging me for?

In addition to music, movies, TV shows, stickers, andapps purchases (from the iTunes Store and App Store) that arebilled at the time of purchase, your statement might also includein-app purchases, pre-ordered music or movies, and automaticallyrenewing subscriptions.

Reginaldo Reuhs

Pundit

How do you cancel a magazine subscription?

For example, to cancel a subscription onAmazon, you need to log onto your Amazon account and navigate to'Magazine Subscription Manager'. Select the magazineyou wish to cancel and click 'Cancel Subscription'.On-screen prompts will walk you through the process.

Susie Jakushin

Pundit

Can you delete subscription history on iPhone?

Deleting App Purchases
Then, choose “Purchase” button, and thenyou will see all of the list of apps you have boughtin the past. All you have to do is then look for the“All” button in the history and deletethe history. It's that simple.

Carter Gir

Teacher

How do I get to my iTunes account?

In iTunes, choose Account > Sign Infrom the menu bar at the top of your computer screenor at the top of the iTunes window. Enter theApple ID and password that you use with the App Store andiTunes Store. Then press the Return or Enter key onyour keyboard or click Sign In.

Alaide El Mazani

Teacher

How do I uninstall an app?

Select the Settings app from your appdrawer or home screen. Tap Apps & Notifications, thenhit See all apps. Scroll down the list until you find theapp you want to remove and tap it. SelectUninstall.

Yani Lenci

Teacher

Can you cancel Apple music after free trial?

To cancel your Apple Music free trial andavoid being charged, find “Automatic Renewal” and clickOff. You can still use and enjoy Apple Music untilSeptember 30, 2015, but after that date, you'll loseaccess to the service and won't be charged the monthlyfee.

Andriyan Uhlemann

Teacher

How do I manage in app purchases?

Go to Settings > Screen Time, then tap Content &Privacy Restrictions. Turn on Content & Privacy Restrictions,then do any of the following: Turn off In-App Purchases: TapiTunes & App Store Purchases, then tap In-appPurchases. Limit app downloads by age ratings: TapContent Restrictions, then tap Apps.

Tayyaba Maraidou

Reviewer

How do I cancel a game purchase?

After you buy an item on the Chrome Web Store, you have 30minutes to cancel your purchase before your creditcard is charged.

Cancel app purchases or subscriptions
  1. Visit Your Apps.
  2. Select the app you wish to cancel.
  3. On the details page, click Cancel purchase.
  4. You will receive a confirmation email.

Oilda Huergo

Reviewer

How can I cancel a pending transaction?

You can usually cancel payments that are in apending or unclaimed status. You can only cancel apending payment that has a "Cancel" link next to it.

From your computer, here's how:
  1. On the Activity page, locate the pending payment.
  2. Click Cancel under the pending payment.
  3. Click Cancel Payment.

Aneliya Jijikin

Reviewer

How do I cancel an app download?

  1. Pause the download by tapping the icon.
  2. Turn the phone completely off (with red slider) thusdisconnecting the phone from the app store.
  3. Turn the phone back on, when prompted to sign into the appstore click cancel so that the download does not resume.
  4. Press and hold an icon to enter "shakey" mode.