How do I get my money back from GTL?

In this manner, can I get a refund from Connect Network?

ConnectNetwork will strive to process refunds within 30 days, but no longer than 60 days after the date of your request. The automated online refund process may not be available for all facilities. To request a refund via phone, call one of these phone numbers for your specific service: GTL: +1 (877) 650-4249.

Additionally, how do I put money on an inmate's phone account? To fund an inmate's PIN Debit account, you'll first need to create a ConnectNetwork account. During that process, you'll be asked to select a facility and add an inmate for whom you wish to make a deposit. Once you have set this up, you'll be able to begin making deposits.

Keeping this in consideration, how does GTL Advance Pay Work?

AdvancePay allows inmates to call your telephone number without the restrictions of standard billing. When an inmate attempts to dial an un-billable number, the inmate is placed on hold and AdvancePay will provide the option to the called party to set up a prepaid account.

How much does it cost per minute to talk to an inmate?

According to the FCC, some prison inmates have had to pay as much as $17 for a 15 minute phone call. The new rate caps, which were passed by the agency last fall under the leadership of acting FCC Chair Mignon Clyburn, impose a limit of 25 cents per minute for debit calling and 21 cents per minute for collect calling.