Asked by: Kandela Kohanim
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How do I return AT&T equipment?

Last Updated: 16th February, 2020

31
Take original Wi-Fi Gateway and power cord to nearestTheUPS Store. Bring your AT&T account number located onyourpacking slip. Please do not return other devices. UPSwillscan your equipment, provide a receipt, pack, andshipequipment to AT&T at no cost toyou.

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Beside this, how long do I have to return AT&T equipment?

Important time sensitivereturnpolicy Failure to return your equipment within21days from the date the order for new equipment wasplacedwill result in an equipment charge of $150 per unit tobebilled to your account or credit card.

Secondly, do I have to return my AT&T modem? If you are switching from AT&T Internet,youpurchased your modem at the time ofinstallation.That modem is yours and you don't need toreturnit.

In this way, can I return DirecTV equipment to AT&T store?

They changed the equipment return process ayearago. You're supposed to take any equipment theywantreturned to a UPS or FedEx Shipping Center, along withyourDirecTV account number. Be sure to get a receipt.Forofficial support call DirecTV 1-800-531-5000orAT&T 1-800-288-2020.

How do I return my AT&T DSL modem?

Learn how to upgrade or return your DSL modemorgateway.

Return AT&T DSL equipment

  1. Contact us.
  2. Pack the item in its original box, if possible.
  3. Write the return authorization number on the front ofthebox.
  4. Drop off the box at any authorized UPS Store drop-offlocationand UPS will take care of the rest.

Related Question Answers

Damiana Todorov

Professional

Can I return my DirecTV equipment to an AT&T store?

Re: can I bring direct TV equipment toanyatt store for return. AT&T stores donothandle Directv accounts. They can only ordernewDirectv service. Call Directv 1-800-531-5000todeactivate any receivers or clients you nolongerwill use.

Maruja Mendicote

Professional

Can you return uverse equipment to AT&T store?

Just bring your unboxed equipment and9-digitaccount number to a FedEx Office or The UPS Store.FedExOffice® or The UPSStore®will pack and ship yourequipment back to us at nocharge to you.You'll get a receipt that confirmsyour return andimmediately tells us that yourequipment is on itsway.

Fe Wragge

Professional

Where do you return DirecTV equipment?

Use the materials found in the box yournewequipment came in to pack up your equipment. Tearoffthe bottom receipt tab on the return shipping label.Stickthe return shipping label over the original label andremoveother labels. Without this return label, it won't besentback to us.

Ivanova Patzkevich

Explainer

How do I cancel my AT&T service?

Steps
  1. Locate your AT&T Wireless account number.
  2. Review your AT&T service agreement.
  3. Call 800-331-0500 from any phone.
  4. Choose the language in which you'd like to proceed.
  5. Say "Cancel service" when prompted.
  6. Say your AT&T Wireless account or phone number.
  7. Follow the prompts to complete the cancellation process.

Ivette Danks

Explainer

How do I cancel my ATT Uverse service?

To cancel your U-Verse service, you'llhaveto call AT&T's cancellation line at 800-288-2020.Makesure you have certain account information on hand before youcall,including your account number, which should be at the top ofyourmost recent U-Verse bill.

Aifang Bertholet

Explainer

What is a WIFI gateway?

A wireless gateway routes packets from awirelessLAN to another network, wired or wireless WAN. It maybeimplemented as software or hardware or combination ofboth.Wireless gateways combine the functions of a wirelessaccesspoint, a router, and often provide firewall functionsaswell.

Aylen Dambock

Pundit

Where do I find my AT&T account number?

Find your account number
  1. Online—sign in to our app or att.com/myatt. Go toProfile> Sign-in info. Scroll to My linked accounts.
  2. Paper bill—look in the top-right corner of any page.

Samai Stieler

Pundit

What is the customer service number for AT&T Internet?

800.288.2020

Gislene Barrones

Pundit

Do I have to return DirecTV satellite dish?

You may not own the dish, in which case youmustreturn it to the provider through a DirecTVdishreturn. Leasing a satellite dish is common, and thecostis typically incorporated into your monthly bill. The companymaytake back the dish for repurposing.

Marcene Matallin

Pundit

Can I return my DirecTV equipment in person?

Fortunately, DirecTV equipment returns areprettystraightforward. They send you a prepaid box and you drop itoff atthe post office or have them pick it up. Be warned,youcan't just take it to an AT&T store,though.Fortunately, you don't have to return your satellitedish,so don't try to fit that in the box.

Boubkar Wolk

Pundit

How much does it cost to cancel DirecTV?

After speaking with our retention representative,theymade clear the DirecTV early cancellation feeisalways $20 per month, on a pro-rated basis, for eachmonthremaining on your DirecTV contract. They also charge a$15deactivation fee.

Estitxu Okonsk

Teacher

How can I cancel my DirecTV?

You cannot cancel online or through an email,etc.The only way to cancel your account is to call upyourDirecTV service number. You can contact customer serviceat1-800-288-2020.

Agamenon Pecoraro

Teacher

Does DirecTV prorated when you cancel?

"Currently, if you cancel any of theseservices,we give you prorated credits for theremaining daysin your bill period. Starting January 14, 2019, ifyoudisconnect these services before the bill period is over,wewon't offer those prorated creditsanymore.

Costinela Apilaniz

Teacher

Where is Direct TV?

DirecTV is an American directbroadcastsatellite service provider based in El Segundo, Californiaand is asubsidiary of AT&T. Its satellite service, launched onJune 17,1994, transmits digital satellite television andaudio tohouseholds in the United States, Latin America, Americasand theCaribbean.

Stanislaw Fischelmanns

Teacher

Where do I find my DirecTV account number?

Your account number is on your monthlystatement.You can call Directv to get thisinformation as well.You will notice that you have the option to useaccountnumber OR the phone number and last 4 ofcredit cardnumber they have on file.

Geray Mile

Reviewer

How do I return Comcast equipment?

Should you need to return your Comcast equipment, therearethree* easy ways to do so:
  1. Drop it off at a Customer Service Center or XFINITY Store.Clickhere to find a Customer Service Center near you.
  2. Drop it off at The UPS Store.
  3. Use a Pre-Paid UPS Shipping Label.

Heydi Arquillo

Reviewer

How do I return my spectrum equipment?

You can easily return the Spectrum equipment by bringingitto any U.S. Postal Service Office.
  1. Secure the equipment with the packaging included inyourshipping box.
  2. Place the pre-paid return label over the originalshippinglabel.
  3. Use the U.S. Postal Service Locator tool to find theofficenearest you.

Wm Trave

Reviewer

Can you return a phone to AT&T?

If your device was purchased at anAT&Tretail, you may return it to anyAT&Tretail store during the return andexchange period.If you bought your device online atatt.com or byphone from AT&T, youcan mail the deviceback to AT&T or return itto any AT&Tretail store during the return andexchangeperiod.

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16th February, 2020

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