Asked by: Aureli Lapuerta
technology and computing web hosting

How do I speak to someone at Wix?

During operating hours, it is possible to also schedulea callback by phoning our Call Center on 1-800-6000-WIX(949). When you call, you'll receive a text message that will tellyou to go to to request a callback or submita ticket.

Likewise, how do I contact WIX by phone?

1 (800) 600-0949

Also Know, how do I submit a Wix support ticket? Adding a File to a Ticket
  1. Go to the Wix Contact Page and select the most relevantcategories.
  2. Click Click to contact.
  3. Click Submit Ticket.
  4. Click attach a file.

Beside above, does Wix have live chat?

Chatting With Site Visitors Just as with setting your status, you can chatto visitors from Wix Inbox in your site's dashboard or fromthe Wix Mobile app on your phone. You can decide which ismost convenient for you.

Is Wix really free?

Wix is available for free for as long asyou want, but if you require professional features like your owndomain name or ecommerce, you must choose from one of their premiumplans ranging from “Combo” to “BusinessVIP”. The cheapest ad-free plan with a custom domainname costs $13 per month.

Related Question Answers

Verona Andreevsky


What is Wix Premium Support?

Choosing a Premium Plan. Premium Plansoffer several benefits including removing Wix ads,connecting a personal domain to your site (, Premium support, additionalstorage and bandwidth, and more. The Wix Premium Plans aredivided into Website Plans and Business & eCommercePlans.

Jessica Cubel


How do I get a refund from WIX?

Refund Policy for Premium Plans. You can cancelyour Premium Plan at any time within the first 14 days and receivea full refund. No questions asked! If the first 14 days haveended and you feel you deserve a refund, click here to tellus why and we will review your request.

Ascensio Csaszar


How can we create a website?

Follow these 6 simple steps to create a websitetoday.
  1. Sign up for a free website builder. Choose what kind of websiteyou want to create.
  2. Customize a template or get a website made for you.
  3. Drag and drop 100s of design features.
  4. Get ready for business.
  5. Publish your website and go live.
  6. Drive traffic to your site.

Mao Schweighofer


How do I cancel my Wix subscription?

To cancel your Wix services:
  1. Go to Billing & Payments in your Wix account.
  2. Cancel the relevant service: Premium Plan: Click Plan Actions.Click Cancel Plan. Click Cancel Now. Select the reason forcancellation and click Cancel Now. Domain: Click Domain Actions.Click Cancel Domain.
  3. Repeat step 2 for each service.

Hedda Maes


How much does Wix cost?

Wix's prices start at $13 per month for the Comboplan. It's ad-free and includes a domain name for 1 year.Wix Unlimited costs $17 per month and is ideal forlarger sites (3000+ monthly visits). Wix VIP at $39 permonth adds priority support.

Olof Orke


What is Wix ADI?

Wix Artificial Design Intelligence (ADI)is the first-ever artificial intelligence that designs a stunningsite for you! From billions of combinations including layouts,images, text, contact forms & more, Wix ADI selects themost stunning just for you; creating a one-of-a-kind freesite!

Zlatina Kereizaeta


Does Wix support email?

With Wix, you can get a Gmail work emailaddress for each team or individual team member. This is a greatway to show customers they're communicating with the rightperson.

Faraji Zimitsky


Does Wix have a customer service number?

Wix's Call Center
We offer 24/7 live support in English forissues regarding billing, charges & subscriptions, domains,mailboxes, editor & live sites, accounts and settings. Duringoperating hours, it is possible to also schedule a callback byphoning our Call Center on 1-800-6000-WIX(949).

Donny Tchekhoev


Is there a Wix App?

Download the latest version of the Wixmobile app
Search for Wix in the App Store or GooglePlay, or use the links below: iPhone.Android.

Josepa Panera


How do I turn off chat on Wix?

To delete Wix Chat:
  1. Hover over your chat box.
  2. Click the Edit icon? ?.
  3. Click Delete.
  4. Click Delete to confirm.

Rajaa Valarezo


What is Wix email?

Your email domain is the name of a network orcomputer hosting your email address. For instance, if youremail is [email protected], your email domainis

Araiz De Assis


Where is Wix com located?
Headquarters in Tel Aviv Port, Israel
Founded 2006
Founders Avishai Abrahami Nadav Abrahami Giora Kaplan
Headquarters Tel Aviv , Israel
Number of locations 12 (2015)

Ayad Joel


What are video hours on Wix?

Increasing Your Video Hours in Wix Video.Upload and showcase your videos on your site with WixVideo. When using Wix Video for free, you can upload upto 30 minutes of video (10 minutes maximum per video)and stream up to 10 minutes of live video.

Hershel Alcojor


How do I transfer my Wix Premium plan?

To reassign your Premium Plan:
  1. Go to Billing & Payments in your Wix account.
  2. Click the Show More icon ? ? next to the plan you want toreassign.
  3. Click Assign to a Different Site.
  4. Select the checkbox next to the relevant site.
  5. Click Next.
  6. Click Assign to confirm.

Kely Saunak


How do I change my domain name Wix?

To change the URL of your Wix site to another domainname:
  1. Add the new domain to your account by: Purchasing a domain fromWix. Connecting a domain to Wix. Transferring a domain to Wix.
  2. Click the relevant domain.
  3. Click Change next to Assigned to Site.

Davit Labandibar


How do I change my template on Wix?

Go to the Templates page. Hover over thetemplate that you would like to use. Click View to preview atemplate or click Edit to start editing.