Asked by: Aleksey Irfan
sports soccer

How do I upgrade my Comcast phone?

21
To find out when a device will be eligible for an Early Upgrade, follow these steps:
  1. Go to "My Account"
  2. Click on the device you wish to upgrade.
  3. Click "Device upgrade"
  4. Select the learn more button to see when your device will be eligible for upgrade.


In respect to this, can I upgrade my Xfinity mobile phone?

No-fee early upgrades Included as part of the Xfinity Mobile Protection Plan, can upgrade your smartphone once 50% of the device price has been paid. Your tablet can be upgraded once 50% of the device price has been paid and after having 12 months of service after device purchase.

Furthermore, how much do you have to pay for a phone upgrade? In general, upgrading to the newest model would cost you: An extra $25 a month, the typical price for financing or leasing a phone; or. $199, the typical price for subsidizing a phone with a contract; or. $650 or more to buy your phone outright.

Then, how does Comcast mobile upgrade work?

To qualify for a device upgrade, you must:

  1. Have paid off at least 50% of your DPP.
  2. Be in good standing with your Xfinity Mobile services.
  3. Pay any applicable upgrade fees.
  4. Purchase a new Xfinity Mobile device for the line of service, and return your original device in good, working condition.

How do I upgrade to Xfinity x1?

To be eligible to upgrade your service from Xfinity Flex to Xfinity X1, you'll need to have:

  1. Xfinity Flex service. At this time, only customers with one Flex Streaming TV Box are eligible.
  2. A subscription to Xfinity Internet which includes a modem rental from us.
  3. An account that's currently in good standing.

Related Question Answers

Kenzo Colell

Professional

What is an upgrade fee?

What is the upgrade fee? You're charged an upgrade fee when you buy a new device at retail price or through the device payment program. The upgrade fee is refunded if you return the device within 14 days of the date of purchase.

Tsveta Rafaj1

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How much is Xfinity Mobile upgrade fee?

If you don't have the Xfinity Mobile Protection Plan, you must pay an additional fee for an Early Upgrade (plus any additional payments needed to reach 50% payoff threshold): Upgrading from an Apple device, the fee is $30. Upgrading from an LG device, the fee is $50. Upgrading from a Samsung device, the fee is $70.

Echo Ringlstetter

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What phones does Comcast offer?

Xfinity Mobile is Comcast's MVNO that's available exclusively to the company's home internet customers and runs on the Verizon network. For now, the range of Android phones that Comcast will accept is limited to unlocked Samsung devices, including the Galaxy S9, S9 Plus, S8, S8 Plus, Note 9 and Note 8.

Fuad Messemer

Explainer

What do I need to do before I get a new phone?

To make sure that you got everything covered before getting rid of your old phone, here are some simple tips.
  1. Keep The Contacts.
  2. Make Sure You Back Up Your Favorite Apps.
  3. Move Your Photos, Videos, and Music.
  4. Don't Forget The SIM.
  5. Perform A Factory Reset.

Amale Gai

Explainer

Can you trade in your phone at Xfinity?

Visit your nearest Xfinity Store featuring Xfinity Mobile. You can talk to an agent about trading in your phone — just make sure you've backed up your data first! Before you hand over your phone to the agent, you will need to disable Find My iPhone and factory reset your iPhone or Android phone.

Nova Derzhavin

Explainer

Is Xfinity Mobile really free?

Xfinity Mobile is a available exclusively to Comcast subscribers. The wireless service relies on Verizon's network (the clear winner in our Fastest Wireless Networks testing), along with access to Xfinity Wi-Fi hotspots nationwide. Xfinity Mobile users pay no access fees for up to five lines.

Lidon Mikhalevsky

Pundit

Is there an activation fee for Xfinity?

The professional installation fee for Xfinity internet is the same as for TV: $60.00. You'll also pay the same $15.00 fee for a self-install kit. The good news is that if you bundle both TV and internet, you'll pay only one installation fee—either $60.00 or $15.00, depending on which route you go.

Yeriel Matskov

Pundit

Does Comcast lease phones?

Yes, we do. You can pay for any Xfinity Mobile phone over 24 months. With our device payment plan, you can pay for the total cost of a phone over 24 payments on the same date every month. Once you've completed all the payments, the phone is all yours.

Tijana Spellman

Pundit

How much is the deductible for Xfinity Mobile?

SERVICE FEE/DEDUCTIBLE
$29 when service is provided through an authorized repair center, when and where available; otherwise, a replacement is available for the Accidental Damage (all other) service fees/deductibles listed below.

Masako Vyzhutovich

Pundit

Can you buy a phone at the Xfinity Store?

Yes! Xfinity Mobile is currently featured at several Xfinity Stores nationwide. Come into any Xfinity Store that features Xfinity Mobile and you'll be able to sign up. Some Xfinity Stores accept appointments for new Xfinity Mobile customers, so contact your local store to see if you can set something up in advance.

Brahime Langemann

Pundit

How much does it cost to add a line on Xfinity Mobile?

You have up to five lines available as an Xfinity Mobile customer, and we never charge phone line access fees. For the new line, you'll choose from one of our two data options. By the Gig starts at 1 GB for $12/mo and Unlimited is $45/line per month.

Cintia Isiegas

Teacher

How many customers does Comcast Mobile have?

Comcast reported that its mobile service, Xfinity Mobile, now boasts 1.2 million subscribers, per its Q4 2018 earnings call — marking a 20% increase from the 1 million subscribers the service was expected to pass by the end of the year.

Agata Camallonga

Teacher

How does at Mobile upgrade work?

You'll be eligible to upgrade to a new cell phone once you've paid off 50% of your installments—$300. So you essentially won't have to pay for full price for your phone, since you'll be upgrading before you've fully paid it off. If you're paying the maximum of $15 for your JUMP!

Ole Konieczny

Teacher

What does Xfinity mobile insurance cover?

The Xfinity Mobile Protection Plan for customers with an Android device. Drops, spills, and cracks happen to the best of us. Your protection has your back for accidental damage that's not covered under your manufacturer's warranty (a service fee/deductible is required).

Stevens Linaza

Teacher

Does Xfinity Mobile have phone insurance?

The Xfinity Mobile Protection Plan is available for customers with Apple and Android smartphone and tablet devices associated with active lines of Xfinity Mobile service.

Karrie Lantoine

Reviewer

What is Xfinity service protection plan?

Service Protection Plan covers:
Replacement or repair of defective installed In-Home Wiring used with your covered Xfinity TV, Xfinity Internet and Xfinity Voice services; On-site education about your Xfinity TV, Xfinity Internet and Xfinity Voice services.

Mirza Lluna

Reviewer

How much does it cost to upgrade your iPhone?

Through the Apple upgrade plan, the iPhone 8 will start at $34.50 a month for the 64GB model. The 264GB model will run $40.75 a month. For the iPhone 8 Plus, the 64GB version costs $39.50 and the 256GB model will cost $45.75.

Iskander Tomkotter

Reviewer

When you upgrade your phone do you keep the old one?

This is where some decision making comes into play. You basically have two options when it comes to your old phone: you keep it or you ditch it. That's the basis of it, anyway. If you decide to keep your device, then you at least have a back-up plan in the case that something happens to your new phone.

Antionette Babikov

Reviewer

How long does it take to upgrade a phone?

You typically see early upgrade plans ranging from 6-18 months and sometimes even 24 months on contracts that are longer than your average 2-year contract. Once you're up for an early upgrade, you'll get a new cell phone and new monthly payments will begin.

Co-Authored By:

EveryThingWhat Staff Editor

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5th May, 2020

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