Asked by: Yetto Bayreuther
technology and computing web conferencing

How do you reset Skype for business?

Last Updated: 26th May, 2020

Clearing Skype for Business Cache in Windows
  1. Log out of Skype for Business.
  2. Delete any sign-in information.
  3. Exit Skype for Business.
  4. Navigate to Users > [Your Username] > AppData >Local> Microsoft > Office > 15.0 > Lync.
  5. Delete the sip_profileName folder.
  6. Delete all files in Tracing folder.

Click to see full answer.

Hereof, how do I reset Skype for business to default settings?


  1. Clear out Skype for Business caches See How To ClearFileCaches.
  2. Reset Skype for Business presence status. On the desktopclientselect the black arrow next to the current status and selectResetStatus.
  3. Check/Adjust Status Settings In Options: Click the GearIconthen select Status.

Furthermore, where are Skype for business settings stored? How to Delete the Skype for Business (Lync)SIPProfile

  • Lync 2010: %UserProfile%AppDataLocalMicrosoftCommunicator
  • Lync2013:%UserProfile%AppDataLocalMicrosoftOffice15.0Lync.
  • Skype forBusiness:%UserProfile%AppDataLocalMicrosoftOffice16.0Lync.

Simply so, how do I delete my Skype for Business account?

Uninstall Skype for Business

  1. In Skype for Business, choose the tools icon and Tools>Options.
  2. Choose Personal, then uncheck Automatically start the app whenIlog on to Windows and Start the app in the foreground. ThenchooseOK.
  3. Choose File > Exit.

How can I reset Skype?

Instructions from Skype to fix sign-in problems:

  1. Click Start, type run and press Enter. (On Windows XP:ClickStart and then Run.)
  2. Type the following and click OK.
  3. Locate and delete the file shared.xml.
  4. If you cannot find this file: Click Start, type run andpressEnter.
  5. Restart Skype.

Related Question Answers

Iram Perwas


What does reset status mean in Skype for business?

Set automatically for you based on your keyboardactivityor Outlook calendar. Skype for Business setsyourstatus to “inactive” when your computer'sbeenidle for five minutes, and to “away” whenyourstatus has been inactive for five minutes.

Bittor Biryukovich


How do I clear my outlook cache?

ARCHIVED: In Outlook, how do I clear theformcache?
  1. Click the File tab, and then choose Options.
  2. From the window that comes up, choose Advanced.
  3. Scroll down to the "Developers" section and clickCustomForms.
  4. Choose Manage Forms, and then Clear Cache.
  5. Click Close, then OK, and then OK again.

Carmem Ciste


How do I delete Skype cache?

Clearing Skype for Business Cache in Windows
  1. Log out of Skype for Business.
  2. Delete any sign-in information.
  3. Exit Skype for Business.
  4. Navigate to Users > [Your Username] > AppData >Local> Microsoft > Office > 15.0 > Lync.
  5. Delete the sip_profileName folder.
  6. Delete all files in Tracing folder.

Balbino Andrea


How do I delete Skype for business in Windows 10?

To remove an instant message:
  1. On mobile: Tap and hold the message, then select Remove.
  2. On desktop: Right-click the message and select Remove.
  3. On mobile: Tap and hold on a conversation in your chatlist,then select Delete conversation.

Rajesh Canotilho


How do I remove Skype for business from Office 365?

Go to Control Panel > Programs > ProgramsandFeatures > Uninstall or change a program. ChooseSkypefor Business > Uninstall. If you don't seeSkypefor Business listed, then you're using a versionthat'sintegrated with other Office 365 apps. The only waytouninstall it is to remove all of Officefromyour computer.

Hamma Zingerman


How do I stop Skype for business from popping up?

Click "Tools" in the main menu of yourSkypeapplication, and then select "Options" in the drop-downmenu. Adialog box with options launches in the application. Uncheckin themain panel all the types of notification pop-ups youwish todisable, and then click "Save" to saveyoursettings.

Chi De Celis


How do I stop Skype for business from starting automatically Windows 10?

Stop Skype From Starting Automatically inWindows10
  1. Open the Skype Desktop app on your Computer.
  2. Next, click on Tools in the top Menu bar and then clickonOptions… tab in the drop-down menu (See image below)
  3. On the options screen, uncheck the option for Start Skype whenIstart Windows and click on Save.

Linh Connolly


Is Skype business Free?

Download and install Skype for Business Basic,thefree download. Skype for Business Basic isafree download that has a minimum set of features:instantmessaging (IM), audio and video calls, onlinemeetings,availability (presence) information, andsharingcapabilities.

Zoica Niemeyer


Is there a Skype for Business Web App?

Skype Meetings App and SkypeforBusiness Web App are browser-based meeting apps thatyouuse to join Skype for Business meetings. Ifthecomputer you're using doesn't have Skype forBusinessinstalled, a browser window opens and you can jointhemeeting.

Rodrick Bazin


Where is Skype profile stored?

open %appdata%skype in run and you can findyourfile name folder and inside that folder you willfind"config.xml" file where you can find yourprofileinformation like your profilepicture.

Pablino Casarrubios


How do I manually set up Skype for business?

Next try the Office 365 Skype setup formanualconfiguration:
  1. Click the Settings icon in the upper-right, Tools,thenOptions.
  2. Click Personal and the Advanced button.
  3. Enter as the Internal andExternalserver under Manual configuration.
  4. Click OK twice and try to sign-in again.

Kenji Coleman


Is Skype for business part of Office 365?

Skype for business IS NOT included inOffice365 ProPlus. It is productivity software (includingWord,PowerPoint, Excel, Outlook, OneNote, Publisher, Access,Skypefor Business) that is installed on your desktop orlaptopcomputer."

Mallie Arriaran


How do you set up Skype?

How do I create a new account for Skype?LaunchSkype and select Create new account or go directly totheCreate account page. We'll take you through the process ofcreatinga new account.

How do I get started with Skype?
  1. Download Skype to your device.
  2. Create a free account for Skype.
  3. Sign in to Skype.

Monroe Sury


How do I download Skype for business?

Click the Skype for Business link on theleft-sidecolumn:
  1. Select your preferred language.
  2. Choose the version that matches your Office programs.
  3. Click Install to download Skype for Business.
  4. Choose Run to start the download.
  5. Click Yes to confirm.

Marioara Lil


How does Skype for business work?

Skype for Business lets you connectwithco-workers or business partners in your company oraroundthe world. Start conversations with IM, voice, or videocalls. Seewhen your contacts are available online, in a meeting,orpresenting. Present your screen during meetings or give controltoothers.