Asked by: Aza Comallonga
personal finance options

What do I do if eBay seller doesn't ship?

Last Updated: 1st June, 2020

20
Get help with an item that hasn't arrived
  1. Check your item's delivery information. If youritemhasn't arrived yet it may still be in transit, so the firstthingto do is to check the delivery information.
  2. Let the seller know your item hasn't arrived.
  3. Get your refund.
  4. Get help from eBay.
  5. Canceling your case.

Click to see full answer.

Herein, how long does an eBay seller have to ship?

7 days

Beside above, what happens if a seller doesn't ship on Stockx? If the seller can't ship a soldpairwithin 2 business days they're subject to apenaltyfee.

Also question is, what happens if eBay seller doesn't refund?

If the seller does not respond withasolution, the buyer can ask eBay to step in and help.Foritems where the buyer has uploaded tracking, iftheseller doesn't issue a refund within 2 businessdaysof the item's delivery to the seller, we willautomaticallyissue the buyer a full refund on theseller'sbehalf.

What happens if seller doesn't ship item?

If the seller does notclick“Ship”, the order status will showas“Awaiting Seller to Ship” untiltheindicated shipping time has passed. If thetimelapses without the seller shipping the item,theorder will automatically be canceled and the buyer will receiveafull refund.

Related Question Answers

Edda Armbrust

Professional

What happens if you don't get your eBay item?

If the estimated delivery date foryouritem has passed, and you still haven't receivedyouritem, let the seller know. Once you've told themthere'sa problem, the seller has 3 business days toprovidea delivery update, offer a replacement, orgiveyou a refund.

Terica El Bahri

Professional

What is eBay refund policy?

Accept your return request and offer a fullrefund– You'll return the item and the seller issuesyou a fullrefund, including the original shipping cost. Theseller willalso pay for return shipping.

Noelia Rouquette

Explainer

What is eBay buyer protection?

eBay Buyer Protection Program
Generally speaking, eBay Buyer Protection isapromise to shoppers on the U.S.eBaysite—eBay.com— that eBay willintervenein disputes between buyers and sellers to rectifyissueswhen the seller has failed to act adequately to resolvethedispute.

Sameer Schittenhelln

Explainer

Where is the Resolution Center on eBay?

Go to your My eBay page. In the PurchaseHistoryarea, click the link to take you to the items you'vepurchased.Scroll down the page to find the item in question andchooseResolve a Problem from the pull-down menu at the farright.The Resolution Center's Resolve a Problemformappears.

Irenea Mageshkumar

Pundit

What happens if eBay seller doesn't respond?

If the seller doesn't respond, orifyou can't come to an agreement, escalate your case in theResolutionCenter within 30 days of actual or estimated deliverydate.If the seller doesn't respond within that time,go tothe Resolution Center to escalate the case toCustomerSupport.

Lesme Eichberg

Pundit

Do you get paid on eBay before you ship?

Do not ship anything to any buyeruntilyou have signed in to your PayPal account (not fromanylinks) and confirm the payment is there. Yes ofcourseyou wait for payment! eBay is nodifferentthan other site, the buyer pays and thenyouship.

Gezabel Cuero

Pundit

How long does it take for eBay to give you your money?

If you provide eBay or PayPal with proofofshipment, the payment typically shows up three days afterdelivery.If you mark the item as shipped in eBay,expectpayments seven days after the estimated delivery date.Otherwise,you may have to wait 21 days after the purchasedate togive time for a buyer to complain.

Nicusor Sanctis

Pundit

How long does someone have to pay on eBay?

When a buyer wins an item or uses Buy It Now topurchasean item, the buyer is obligated to complete the purchase bysendingfull payment to the seller. If a buyer doesn'tpaywithin 2 days, a seller can open an unpaid item case intheResolution Center.

Adur Nozza

Pundit

Do eBay sellers have to provide tracking number?

Answers (2)
Tracking is a Seller Protectionagainstunwarranted Item Not Received disputes. Many sellersdo notwaste money on tracking cheap items. If yourpurchase doesnot arrive by the last estimated delivery dateeBay sentyou, you can open an Item Not Receiveddispute.

Aniol Glaz

Teacher

What is dispatch time on eBay?

eBay logo. Dispatch time.Thedispatch (or handling) time is the number ofworkingdays the seller will take to post the item after receivingyourcleared payment. A payment is considered 'cleared' after themoneyfrom the buyer has been deposited into theseller'saccount.

Tamimount Curral

Teacher

What is a first class package?

USPS First Class Package Service is afast,cost-effective way to ship lightweight packagesweighing upto 15.99 ounces to any U.S. destination. Forlightweightpackages, First Class Package Serviceoffers greatercost savings compared to Priority Mail andParcel SelectGround (formerly known as ParcelPost).

Odette Schiffel

Teacher

Does eBay ship on weekends?

Handling time is measured by businessdays.Weekends and holidays aren't counted. For example, ifyouspecify 1-day handling time and a buyer pays for an itemonTuesday, you have until 11:59:59 PM Pacific Time on Wednesdaytoupload a tracking number. Saturday is not considered abusinessday.

Giada Gogor├ža

Teacher

Does eBay handling time include weekends?

The handling time is the number of businessdaysthe seller will take to ship the item after receiving yourclearedpayment. “Business days” are normalweekdays.Saturdays, Sundays, and major holidaysdo notcount as business days, so you'll want to keepthem in mindas you determine the earliest delivery date foryou.

Taciana Leguineche

Reviewer

Can I refuse to give a refund on eBay?

Tell your buyer to return the watch andyou'llrefund in full on return. If you refusetorefund and the buyer opens a case and youstillrefuse to refund, then ebay will justtake themoney out of your account and give it to the buyerwho maynot even be told to return the watch.

Yenifer Fonk

Reviewer

Zhiyi Escriva

Reviewer

Can you get a refund on eBay without PayPal?

Re: Ebay refund withoutPaypalaccount
If you funded the original paypalpaymentto the seller with a debit or credit card then it won't goback toyour paypal balance. It will automatically goback toyour bank account or credit card but takes up to a week toprocessthrough to the bank and a bit longer for ac.c.

Sal Suarez Varela

Reviewer

How can you tell if an eBay seller is legit?

Steps
  1. Look at the price. Is it too good to be true?
  2. Check the seller's feedback profile. That is the number bythestar.
  3. Ask a question.
  4. Look around.
  5. Look at the item.
  6. Read the description of the item thoroughly.
  7. Look at the type of image being displayed.
  8. Look closely at the actual feedback.

Connie Visini

Supporter

Will eBay refund my money?

You're eligible for the eBay Money BackGuaranteewhen you contact the seller within 30 days ofactual orestimated delivery date of the item. If you haven'treceivedan item, we usually refund your moneyimmediately viaPayPal.

Pantaleona Grone

Supporter

Is the seller protected on eBay?

All U.S. eBay sellers are automaticallyeligiblefor Seller Protection when buyers file eligibleclaimsthrough the eBay Resolution Center. If you sell anitem thatis eligible for eBay Buyer Protection and thebuyerfiled an item not received claim with eBay onthis item, youare eligible for eBay SellerProtection.