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As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service department, Primarily responsible for guest orders from room or pool area via phone or any other ordering devices like mobile apps, TV etc.
Also question is, what is room service order?
Definition of 'order room service' When a customer orders room service, they ask for meals or drinks to be brought to their room. She dined in the hotel's dining room instead of ordering room service. Whenever you order room service, you are asked to repeat your order.
Subsequently, one may also ask, what does an order taker do?
Order taker can be defined as a type of sales person who collects orders of goods and commodities but he does not make any attempts to increase existing sales, increase the frequency of orders or to find new customers.
Room Service Captain Duties and Responsibilities: Coordinate all guest orders in advance in-order to avoid any partial deliveries to guest rooms. Collect orders from the kitchen, ensure they have been prepared and presented correctly. Ensure Prompt and efficient deliver of food and beverage to the guest's room.