Asked by: He Leiblein
technology and computing it and internet support

What is the purpose of service asset and configuration management?

25
Purpose of Service Asset and Configuration Management(SACM)
The purpose of SACM is to Identify, control, record, report, audit and verify service assets and configuration items, including versions, baselines, constituent components, their attributes, and relationships.


Keeping this in view, what is the objective of service asset and configuration management?

Objective: ITIL Service Asset and Configuration Management aims to maintain information about Configuration Items (CIs) required to deliver an IT service, including their relationships.

Additionally, what is the difference between asset and configuration management? The major difference between CMDB and Asset Management is that CMDB contains Assets as Configuration Items (CIs), whereas, Assets, by themselves, are standalone items that have intrinsic financial value to an organization. Thats the long and short of it. CMDB is a component of asset and configuration management.

Similarly, what activities are within the scope of the service asset and configuration management process?

ITIL Service Asset and Configuration Management Objective: Other objectives of SACM (ITIL V3) are: Identify, control, record, report, audit and verify every attribute of services and other configuration items (CIs), such as versions, baselines, constituent components, and relationships.

Why do we need configuration management?

The Importance of Configuration Management. This helps with quickly identifying bad configuration changes and allows for rollbacks to well-known working ones to ensure rapid restoration of service(s). This also helps developers with debugging to check if configuration changes impacts the product's functionality.

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25th June, 2020

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